Privacy Policy
Last updated: September 2026
Who We Are
Samad Med (“we”, “us”, “our”) operates the website samadmedins.com, offering surgical and medical instruments for domestic and international customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
Information We Collect
When you browse our site, create an account, or place an order, we may collect:
- Name, email address, and phone number
- Billing and shipping address
- Order details (products purchased, quantities, order history)
- Payment information (processed securely through our payment gateway; we do not store full card details)
- Technical data such as IP address and browser type, for security and site performance
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about orders, inquiries, or support requests
- Improve our website and product offerings
- Send order updates and, where you’ve opted in, occasional promotional information
- Prevent fraud and maintain website security
Sharing Your Information
We do not sell your personal information. We may share limited data with:
- Shipping and logistics partners, to deliver your order
- Payment processors, to complete transactions securely
- Service providers who help us operate the website (e.g., hosting, analytics)
These partners only receive the information necessary to perform their service and are required to keep it secure.
Cookies
Our website uses cookies to keep items in your cart, remember your preferences, and understand how visitors use the site. You can disable cookies through your browser settings, though some features may not work properly without them.
Data Retention
We retain order and account information for as long as necessary to fulfill orders, comply with legal or tax obligations, and resolve disputes.
Your Rights
You may request to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data, where it’s not required for legal or order-related purposes
To make a request, contact us using the details below.
Third-Party Links
Our website may contain links to other websites (e.g., social media). We are not responsible for the privacy practices of those external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
info@samadmedins.com
+92 328 9314118